INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact Panacea Attire for support?

You can reach us through our contact form or by emailing us at support@panaceaattire.com. Our team is always ready to assist you with your inquiries, orders, or feedback.

What are your customer support hours?

Our support team is available Monday to Saturday, from 10:00 AM to 6:00 PM (Pakistan Standard Time). We aim to respond as promptly as possible during working hours.

How long does it take to get a response?

We typically respond within 24 to 48 hours. For quicker replies, please ensure your query includes your order number or relevant details.

Can I cancel or change my order after placing it?

Orders can only be modified or canceled within 2 hours of placing them. Please contact our support team immediately to request any changes.

What should I do if I receive a wrong or damaged item?

If you receive an incorrect or damaged product, please contact us within 48 hours of delivery with photos and your order details. We'll arrange a replacement or refund as per our return policy.

INFORMATION ABOUT US

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